Accelerating Performance by Calculating ResultsTM We are unique in the world of industry analyst firms in that we do not
charge technology vendors for analyst access.
Our research focuses on how successful companies leverage enabling
technologies such as; CRM, BI/Text Analytics, Web Analytics,
Marketing Automation, Social Media, Information/Data Management,
Governance,
Integration & Quality as well as the business processes, performance
metrics and best practices that result in measurable results.
Since
2001, clients have relied on our industry insight, expertise and
independent research for guidance in assessing various technology and
service options. Our results-driven approach ensures that your
organization utilizes primary quantitative research and qualitative
voice of the customer insights to support strategic and tactical
decisions.
Our Clients Include emerging businesses and billion dollar multi-national enterprises. In "calculating results"
we deliver data-driven insights, market analysis, vendor
evaluations, and customer intelligence that is designed to support our
clients' business decisions.
Business leaders turn to us for information on vendors, service providers and best practices that will accelerate their growth.
Vendors and service providers value our research-driven thought leadership, independent analysis and business case return on investment assessments.
Clients turn to us for market intelligence and consulting services that reduce cycle-time and influence customer management, product strategy, channel development and market adoption strategies.
Market Intelligence Research Value Each
of our research projects are designed to address critical business
issues, guide product or go2market strategies or enhance customer
analysis and management practices across ALL of your organization's
stakeholders--Prospects, Clients, Partners, or Investors.
A key
strength is our understanding of the unique challenges companies face in
developing credible thought leadership, customer management, market
education, sales tool and communication programs that provide tangible
return on investment.
May 15, 2011 – BOSTON, MA – Industry analyst and market research firm Hypatia Research Group announces a new primary research study entitled “Leveraging Social Channels for Customer Service & Support“ which details current trends, organizational challenges, andbusiness case justification. Over 526 respondents with direct accountability for selection or use of social analytics software andservices were utilized for this primary research.
April 30, 2012--GalaxyTM Evaluations Illustrate Consultancies That ‘Walk the Walk’--Industry analyst and market research firm Hypatia Research today announces a new primary research study entitled “Enterprise Governance, Risk & Compliance: Why Management Consultancies Should Provide a Holistic Approach” detailing current trends, organizational challenges, and business case justification. Featuring the unique Hypatia GalaxyTM evaluations of management consultancies, in which each is assessed by 12 criteria, the report offers readers actionable insight via 55 pages, 3 case study evaluations and 15 tables or figures.
Hypatia Research Publishes New Studies on "Leveraging Content to Increase Customer Engagement" March 20, 2012--Industry analyst and primary market research firm Hypatia Research & Advisory has announced availability of two new primary research studies entitled “A Practitioners' Guide to Vendor Strategy & Product Innovations: Best Practices in Leveraging Content to Increase Customer Engagement", and Hypatia’s trademarked Galaxy class report “Leveraging Content to Increase Customer Engagement: Benchmarks & Vendor Galaxy Evaluation.” Research library at http://store.hypatiaresearch.com.
Vovici, a Verint Company, Surges to Lead Position in Enterprise Feedback Management Category - Industry Analyst Leslie Ament vice president at Hypatia Research tapped to judge.
Jan 18, 2012--UK Software Company Metacompliance ranks first place for the Data Access & Security category among the Global Governance Risk and Compliance Vendors evaluated by Independent US industry analyst firm Hypatia Research.
American Recovery & Reinvestment Act and Electronic Health Records Research Evaluates Government Funding Processes, Healthcare Technology Vendors & Service Providers
Hypatia Research, LLC, http://www.HypatiaResearch.com delivers high impact market intelligence, industry benchmarking, best practice, and vendor selection research for how businesses use technology and service providers to capture, manage, analyze and apply customer intelligence to enhance performance and to accelerate growth. Coverage areas include: CRM, Business Intelligence, Customer Analytics, Marketing Automation, Database Marketing, and Customer Data Integration and Quality. Since its inception by co-founder Leslie Ament in 2001, clients have relied on Hypatia for industry insight, expertise and independent research for guidance in assessing various technology and service options. Like our namesake, Hypatia, we are committed to Calculating ResultsTM for our clients.
Hypatia of Alexandria (circa. 370-415 AD), invented several scientific devices--the astrolabe, planesphere, and hydroscope (hydrometer). These instruments were used to calculate the distance between planets, the position of visible stars at any time of the year, and the gravity of liquids respectively. Hypatia was the first woman to make substantial contributions to the development of mathematics, astronomy & philosophy.
